Live Sale Policy
Claiming & Payment Policies
Thank you for shopping with me! Here’s everything you need to know about claiming items and payments during our live sales.
Claiming Items
- To claim during a live sale, comment with an emoji or the word claim with the correct price of the item shown on the screen.
- Claims are processed on a first-come, first-served basis.
- No put-backs are allowed. Exchanges can only be made for a larger piece within the same crystal group.
- A claim is a promise to purchase. Please only claim items if you are ready to pay. Respect your budget and my time.
- Canceling claims can harm my business and may result in being blocked from future sales. Claims should always be made responsibly.
Payment Policies
- Invoices will be posted to the website within 24-48 hours of the live sale. An announcement will be made on instagram stories when invoices are ready.
- Payments must be made within 24-48 hours of receiving your invoice.
- Abandoned claims may result in being blocked from future sales.
- If you’re participating in multiple sales, let me know if you’d like your baskets combined to save on shipping costs.
Thank you for respecting these policies and for making our live sales a success. If you have any questions, feel free to reach out to me. Your support means everything! 💖